Azure-Certified Desktop Support Engineer – Investment Banking (VIP Support)
Immediate Start
We are seeking an experienced Desktop Support Engineer with a strong VIP support background in Investment Banking and a valid Azure certification to join our client’s team in Central London. This is a fully onsite, hands-on desktop role for an initial 6-week contract, with a strong possibility of extension.
Key Details
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Location: Onsite, Central London
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Working Pattern: Rotational shifts
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Rate: £275 per day (Inside IR35 – Umbrella only)
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Languages: French fluency advantageous
Role Overview
This role is heavily desktop and floor-walking focused, supporting front-office and senior stakeholders in a high-pressure investment banking environment. The successful candidate will deliver white-glove, face-to-face technical support, resolving incidents quickly and professionally while maintaining excellent customer experience standards.
Essential Skills & Experience (Non-Negotiable)
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Proven VIP / Executive Desktop Support experience within Investment Banking
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Azure certification with practical exposure to Azure-based user and endpoint support
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Minimum 5 years’ experience across 1st–3rd Line Desktop / End-User Support
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Strong onsite desktop support background, including floor walking and desk-side troubleshooting
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Experience working within a Service Desk / Incident Management environment
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Advanced support of Windows OS (Windows 7 & Windows 10)
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Microsoft Office 365 desktop support (Outlook, Teams, Excel, Word)
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Strong knowledge of Windows workstation builds, imaging, and hardware troubleshooting
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Confident supporting users both face-to-face and remotely
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Exceptional customer-facing skills, with a polished, professional presence
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Excellent troubleshooting ability with strong attention to detail
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Service-oriented mindset with a focus on first-time fix and user satisfaction
Desirable Skills
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Fluency in French
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Experience supporting front-office trading environments
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Exposure to Azure AD / Intune user support
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Knowledge of endpoint security and encryption tools
Why Apply
If you are a hands-on Desktop Support Engineer with Investment Banking VIP experience, strong onsite support skills, and a recognised Azure certification, and you are available to start immediately, this is an excellent opportunity to join a fast-paced, high-profile environment.