IT Support Engineer – Miami
Salary: $4,000per month
Location: Biscayne Blvd, Miami, FL
We’re looking for an IT Support Engineer to provide support to employees in our clients Miami office on an initial 3 month independant contractor agreement. This is a hands-on role for someone who can help with laptops, software, and general IT issues.
Key Responsibilities
- Provide 1st–2nd line IT support for office employees.
- Help set up new equipment for new starters.
- Support Windows and Mac laptops, and mobile devices (iOS/Android).
- Assist with Active Directory user accounts.
- Respond to tickets and help resolve hardware/software issues.
- Work with other IT team members on escalated issues.
- Provide basic guidance and support to users.
- Work core hours 8am–6pm, Monday–Friday.
Required Skills
- Some experience in desktop IT support (Windows/Mac).
- Basic knowledge of Active Directory and user account management.
- Comfortable troubleshooting hardware and software issues.
- Good communication skills and a helpful attitude.