Job Title: Level 1 Tech Bar Support – Airside (Gatwick)
Location: Gatwick Airport
Rate: £170 per day
Contract Length: 3 months
Start Date: ASAP
Working Hours:
- Monday to Friday: 7am – 7pm – Shift Rotation based on a 7.5 hr working day
Overview:
We’re urgently looking for Level 1 Tech Bar Engineers to join a busy on-site support team based at Gatwick Airport. This is an excellent opportunity for someone with strong first-line technical support experience and a customer-focused approach, looking to work in a fast-paced, high-visibility environment.
Key Responsibilities:
- Provide front-line IT support at the on-site Tech Bar
- Troubleshoot and resolve hardware and software issues
- Support end users face-to-face in a professional and efficient manner
- Escalate issues when necessary in line with support procedures
- Maintain a tidy and well-managed tech bar space
- Participate in weekend rota cover with agreed time off in the week
Requirements:
- Proven experience in a 1st line / Level 1 IT support role
- Excellent communication and customer service skills
- Ability to work both independently and as part of a team
- Full, clean UK driving licence (essential for airside driving certification)
- Clear and uninterrupted 5-year work history in the UK (essential for airside pass)
- Willingness to undergo airside badging and airside driving certification (costs covered)
Additional Information:
- Airside driving certification and badging are mandatory for this role
- Candidates must be available for immediate start
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