Network Security Engineer (German Speaking)
Work Location: Remote – EU-based candidates only
Language Requirement: Fluent German and English
Experience: 5+ years
Position: 1 Resource
Role Overview
We are looking for a skilled German-speaking Senior Customer Success Engineer with strong expertise in enterprise Next-Generation Firewall (NGFW) technologies.
The role focuses on providing technical guidance, supporting enterprise firewall deployments, resolving complex network security issues, and helping customers optimize their security infrastructure.
Key Responsibilities
- Provide technical advisory services to German-speaking enterprise customers.
- Support NGFW architecture, implementation, troubleshooting, and optimization.
- Assist with firewall policy management, migrations, and high-availability configurations.
- Troubleshoot routing, VPN, threat prevention, and connectivity issues.
- Recommend improvements to customers' network security posture and operational efficiency.
Technical Requirements
- Proven experience deploying and managing enterprise NGFW platforms, preferably Palo Alto Networks or equivalent.
- Strong understanding of firewall policies, App-ID, User-ID, Content-ID, and threat prevention.
- Experience with Panorama or similar centralized firewall management tools.
- Solid knowledge of TCP/IP, BGP, OSPF, IPsec/SSL VPN, routing, Zero Trust segmentation, and PKI.
- Hands-on knowledge of URL filtering, DNS security, malware protection, and SSL/TLS decryption.
- Desirable: DLP, CASB, SaaS/cloud security, APIs, CLI, and automation.
Experience & Qualifications
- Minimum 5 years of experience in network security engineering, security architecture, or enterprise firewall support.
- At least 2–3 years of practical experience deploying and troubleshooting production enterprise firewalls.
- Excellent technical problem-solving, customer engagement, and communication skills.
- PCNSE or equivalent certification preferred.
- Fluent German and English communication skills are mandatory.
- Must be based within the European Union.
Vendor Screening Priorities
Mandatory: German fluency, EU residency, enterprise NGFW expertise, production firewall troubleshooting, and customer-facing experience.
Preferred: Palo Alto Networks, Panorama, PCNSE certification, and security automation experience.
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